Refund policy

At Lazzy Socks, we take great pride in providing our customers with high-quality, fun, and funky socks that bring a smile to their face. We understand that sometimes things don't go as planned, and that's why we have a no-hassle return and exchange policy in place to ensure our customers can shop with confidence.

EXCHANGE POLICY

  • Due to hygiene reasons, we only accept exchange requests for unused and unsoiled products with all tags and original packaging intact.
  • Requests for exchange must be placed within 7 days from the date of delivery.
  • To initiate an exchange, please send us a WhatsApp message at 997700702, call us at 9977000702, or email us at info@lazzysocks.com.
  • Items purchased on sale, with a discount, or as part of an offer are eligible for exchange.
  • Items purchased using a credit note are not eligible for exchange or returns.
  • Any item that has been exchanged once is not eligible for a second exchange.
  • If the requested product for exchange is out of stock, we will issue a credit note for the same value.

RETURNS AND REFUND POLICY

  • Due to hygiene reasons, we only accept return requests for unused and unsoiled products with all tags and original packaging intact.
  • We do not provide bank refunds on any product once sold. Products are eligible for exchange only, subject to the conditions above.
  • Refunds (via credit note) are only allowed if the product is wrongfully delivered (i.e., the product does not match the item in the order confirmation) or if it has a genuine quality/manufacturing defect.
  • Credit notes issued are valid for a period of 6 months from the date of issue.
  • Requests for returns must be placed within 7 days from the date of delivery.
  • To initiate a return, please send us a WhatsApp message at 997700702, call us at 9977000702, or email us at info@lazzysocks.com.
  • Refunds are not accepted due to minor colour differences. A ten percent variation is accounted for due to screen resolution and lighting.

NON-REFUNDABLE ITEMS

  • Please note that for hygiene and safety reasons, all scarves and hats are considered final sale and are strictly non-refundable and non-exchangeable. All sales of these specific items are final.

RETURN SHIPPING

  • Return pickups are provided based on the shipping provider's serviceability in your area.
  • In some cases, we may ask you to send the return package back to our warehouse.
  • Returns typically take approximately 4-5 working days to reach us once picked up from your location.
  • Once received and inspected, your exchange or credit note will be processed within 7 working days.
  • In case the return pickup service is not available in your area, items are to be sent back to us at the following address:
  • Return Address:
    Lazzy Socks
    108 Samar Park, Nipania
    Indore 452010
    9977000702

At Lazzy Socks, we believe that customer satisfaction is of utmost importance, and we will do everything in our power to ensure that you have a positive shopping experience with us.